Visa card payments system returns to full capacity after crash

  03 June 2018    Read: 2076
Visa card payments system returns to full capacity after crash

Visa’s payment system is operating at “full capacity” after a hardware failure affected customers in the UK and the rest of Europe on Friday.

A statement posted on the Visa Europe website in the early hours of Saturday said: “Visa Europe’s payment system is now operating at full capacity, and Visa account holders can now use Visa for any of their purchases and at ATMs, as they normally would.”

The issue was not associated with any unauthorised access or cyber-attack, the statement said.

Millions of people were left unable to pay for goods and services across Europe after the unprecedented crash, which began at around 2.30pm.

Visa apologised late on Friday, saying it had fallen “well short” of its goal to ensure cards worked reliably at all times.

Major retailers had earlier confirmed that card purchases were failing. Queues built up at petrol stations and shopping was left at supermarket tills as customers were unable to pay.

 

The Guardian


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